FAQs

Frequently Asked Questions

If your question is not answered below, please contact us for your free consultation. We will be happy to help answer your questions.

The preapproval process is very simple! It starts with a short 5-10 minute phone call where we will ask you for your basic information including current address, current employment information, etc. We will then check your credit and request some income documents for you for a preapproval. We will walk you through the whole process!

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We are a local mortgage company that has been in business for over 17 year and have grown nearly every year. We made Inc 5000 list in 2021 and 2022 as one of America’s fastest growing private companies, and we believe that this is because of the exceptional service we provide our client.. We are flexible in our hours to accommodate when our clients are looking at homes, unlike most banks and we focus only on home  mortgages.

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We would be honored to walk you through this! Please give us a call or send us a message using our contact form and we would be happy to talk through your specific financial situation and how we can get you in the best position to purchase in the future.

Contact Us

The sooner, the better. We would love to speak with you, even if you think you may not be purchasing in the next year. This way we can explain the process to you, and give you any tips to put yourself in the best situation to purchase your dream home when the time comes.

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A pre-approval means that we have taken an application, processed a credit check, and reviewed income and asset documentation. A pre-qualification means that we have taken an application and processed a credit check, but are basing the income and asset information from the applicant’s verbal verification.

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Keystone offers Conventional, FHA, USDA, and VA loans. We also offer High Balance Conventional, Jumbo, and first time home buyer options. Please contact us for more information about specific programs, and which program is best suited for your family.

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Have additional questions?

It's easy to get started!

Knoxville TN Office
1508 Coleman Road
Knoxville, Tennessee 37909
Sarasota FL Office
1400 Peregrine Point Drive
Sarasota FL 34231
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Fax: 865-909-0178
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